Passenger Transportation Processes Performance Measurement System . a Case Study of Road Transport

نویسندگان

  • Agnieszka TUBIS
  • Sylwia WERBIŃSKA-WOJCIECHOWSKA
چکیده

The focus of this study is on the problems connected with road passenger transportation process performance measurement system development. Thus, the main definitions and briefly literature overview in the analyzed research area are given. Later, the main classification of road passenger transportation processes’ performance measures are developed. There are presented obtained performance analysis results in comparison with the knowledge about the case company present condition.

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تاریخ انتشار 2012